All repair requests via one smart process. Residents report in Area of People, and you see it immediately in REMS thanks to real-time synchronisation. Our decision tree ensures complete reports with the correct SD code, ready to be forwarded immediately. And with our AI agent, you can respond up to twice as fast and increase tenant satisfaction by an average of 19%.
Automatic REMS repair integration
Repair requests are easily arranged with this integration. Thanks to the real-time link between Area of People and REMS, you can work faster and smarter, and your tenants will be more satisfied.
Benefits of this integration
No more double work
All notifications and responses are automatically synchronised in both directions between Area of People and REMS.
Forward tickets efficiëntly
ith the decision tree, reports arrive at the correct SD code in REMS for rapid forwarding to the appropriate party.
Communicate faster
Work faster with our AI agent, which allows you to generate high-quality responses to residents.
Collect feedback instantly
Residents receive a push notification to rate the ticket as soon as it has been completed.
Process your tickets faster
Direct feedback from tenants
After each report, tenants can immediately leave a review in our app. You gain real-time insight into their satisfaction and the performance of your service without any extra steps, at exactly the right moment.